▼Relevance, EED & Top 100 Global Brands (2012)▼
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So invaluable were the lessons and specifically, key takeaways from the 6th Annual (2011)
BrandZ™ Top 100 Most Valuable Global Brands study that I'm hanging on to them even as
we use this blog to transition to the 7th Release. Strategy and Emotional Experience
Design (EED) being among my core passion and expertise, I couldn't help but notice
the shifting tides and trends toward Emotion, Function, Localization and Interna-
tionalization & their role in the success of this year's Top 100 above and below.
By 2003 when Donald A. Norman argued that “Scientists now understand how
important emotion is to everyday life, how valuable. Sure, utility and usa
-bility are important, but without fun and pleasure, joy and excitement,
and yes, anxiety and anger, fear and rage, our lives would be incom-
plete” in his book Emotional Design: Why We Love (or Hate) Every
-day Things, a reviewer called the Computer Science professor's
work: “practical info on design, but some far-off fantasy”. And
yet what is increasingly clear and paying off for adopters of
EED which Forrester Research defines as “creating interac
-tions that engage users by catering to their emotional
needs” is that any serious & innovative organization
smart enough to embrace relevance as a reality
and requirement in the consumer experience
while backing up their high quality product
lineup or services with emotional expe-
riences like Chinese brand Yili Group
has done, is likely to enjoy great
success. Brand affinity mainly,
is now all about emotional
connection and bonding
with audiences and
consumers alike.
Pending blogs
in the series
will delve
deeper

High Impact Strategic Business Sense Series
(Previous iterations)
(Follow the Dove)
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The Preceding Blog is part of my
series
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PEACE
TT
F I N I S
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